We strongly reccommend that our Members print this page and keep this information close at hand in case of an emergency:
Contact: 24hrs Emergency Control Centre at Wilson Airport/Nairobi
-------------------------------------------------------------------------------
Tel: (254 20) 315454, 315455,600090, 602492,600602,600552 600833,600868
Mobile Phone: + 254 733-628-422 / +254-733- 639-088/ +254-722- 314-239
Fax: +254 20 344170
Radio: HF 9116 kHz or 5796 kHz LSB
Call sign “Foundation Control”
Email: emergency@flydoc.org
Important information that you should have
Have this information ready when calling the Flying Doctors to facilitate an appropriate and fast response and/or medical advice.
General
- Your location and contact, telephone number/radio frequency.
- Number of patient(s).
- Name, age and sex of patient(s).
- Where applicable state the Flying Doctor’s membership number or confirm if a contractual agreement with Flying Doctor exists
- Where applicable ensure that patients are in possession of valid travel documents (e.g passport)
Medical
- General nature of the problem, e.g. car accident, a fever, a collapse, an assault, etc.,
- Time it occurred or duration of the illness.
- Is the patient conscious or unconscious?
- Is the patient breathing?
- Does the patient have a pulse?
- Is the patient confused (do they know their name and where they are)?
- Is the patient in pain (where is the pain)?
- Is the patient bleeding (where are they bleeding and how much)?
- Is the patient able to walk (with support or without)?
- Does the patient have any obvious deformities (legs, arms? Etc) as assault, etc
- Is the patient able to walk (with support or without?)
Location of the Patient
(e.g. hospital, health centre or lodge, home, at site of accident.)
- If the patient is in a hospital/health centre request the medical person in charge to talk to us direct or get a medical report for us (diagnosis, general condition, vital signs, treatment).
- If the patient is at a lodge, at home or still on site of the accident, what First Aid treatment has been given (if any) and by whom?
Airstrip
- Which is the nearest airstrip?
- Condition of the airstrip (tarmac, dirt, grass)? Lighting facilities?
- Weather report (rain, heavy cloud, clear sky)?
- Is transport to the airstrip available, yes or no?
- How many people will accompany the patient on the flight?
NB* The Flying Doctors can assist in arranging hospital accommodation but are NOT responsible for hospital bills.
A Ground ambulance will be provided by the Flying Doctors in Nairobi and is included in the cost of our response.
Where applicable the following travel documents must be available for the patient and any accompanying passengers in order to allow international travel: - Passport; Visa; Vaccination Certificates; Proof of adequate Health Insurance coverage/funds.
